Who doesn’t get that when they do renovation for their new nest? Either you do not care what the ID (interiors designers) deliver or just filthy rich that you engage the top notch players.
Either way, our home is going to be completed soon.
The contractor called us up last week and said everything was done and able to do the hand-over.
B was really sceptical and we purposely went to our new place to take a look.
It was horrible.
What we saw:
- The paint works were badly done especially the corners. I do not remember asking him to paint wavey paintwork at the cornerS. This happen to all corners.
His excuse/explanation:
Lousy walls done by HDB.
His workers 看心情 and unfortnately we were the suay ones who kenna their bad moods. He told us he came down to take a look the day before but did not notice that because these can be easily handed by his workers.
- crackling sound from the MBR fan but not the CBR
His excuse/explanation:
The fans were bought by us (KDK from Malaysia) and not from him. Same fans and one with crackling sound. He said same guy installed and same installation method. Ok, I cannot say much since I know nothing about the installation. Anyway, he got his man to reinstall the fan and it’s fine now. So, the problem was not the fan.
- paint stains on the tiles, switches and skirting
His excuse/explanation:
He said these were small little things. Hello… You called and told me it’s ready to hand over and those minor yet super obvious stuffs not even cleaned up? What kind of hand over is this?!
- laminate was not done properly, the side of it totally chipped off
His excuse/explanation:
So the contractor claimed that he was more concerned on the carpentry and this still happened. What a joke. B pointed out to him , he made some fuss but still get that done , but ended up some faults at a non visible area.
One mistake we made was we already made 95% of the payment that was we have no control over him. Please look out for the payment terms in your quotation. Best would be to have the last payment to be 15% or more.
Another thing was that push your contractor and ask him what he is going to do next and set a timeline. If not what you going to get is “rubber time” and endless delay. Stress him that you are aware what is going on and what you are expecting to see accordingly to the timeline. I believe a good ID or contractor would have done this. If he’s good , definiey have a lot of customers so ultimatley he also do not want to waste his time too.
Good luck for your renovation!